The Henner Group capitalizes on a customer relationship management tool to refine its commercial offers.

" With Coheris CRM, consultants could avail of the full customer history. They can adapt their
discussions and offer individuals insurance policies that correspond the best to them in terms of services and budget."

Axelle Cousin – Project Director

To reinforce its presence in the individuals market, the Henner Group, major player in the domain of insurance, uses the Coheris CRM software.

The objective is three-fold: to reduce processing time, to obtain traceability of sales contacts and to improve the conversion rate of opportunities.

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